Hereunder are the General Terms of the iteo Website
iteo voice solutions S.A.
Mikołowska street 51,
40-065 Katowice, Poland
Definitions and legal references
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from this Website (or third party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using this Website or the related services, which must coincide with or be authorised by the Data Subject, to whom the Personal Data refer.
The legal or natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organisation with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
The website located under domain https://ivs24.com/ and its subdomains through which the Personal Data of the User is collected.
Small piece of data stored in the User’s device. For more information check here
Notice to European Users: privacy statement included in this document has been prepared in fulfilments of the obligations under the provisions of the General Data Protection Regulation (GDPR), and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
Users can use the following free of charge functionalities on the Website:
- Contact form;
- Newsletter subscription;
- Job application form.
It is forbidden for Users to provide illegal content via the Website.
The contact form is intended for sending any inquiries regarding the services provided by iteo, as well as messages regarding the functioning of the website or the processing of Personal Data.
The message sent via the contact form should include:
- Sender’ name;
- Email address;
- Mobile phone number;
- Message content
Response time depends on the subject of the inquiry or message.
The newsletter subscription allows Users to express their will to receive information about iteo’s services and offers. Subscribing to the newsletter is done by entering the User’s e-mail address in the designated field on the Website.
Job application form
The job application form is intended for submitting application for recruitment conducted by iteo for positions specified in the “career” tab.
To submit the application, the following data and documents are needed:
- First name;
- Last name;
- Email address;
- Mobile number (optional);
- Portfolio link (optional);
- Salary range (optional);
- CV or resume (or link to the online document);
- Additional information (optional).
User’s device should meet the following technical requirements to ensure proper use of the Website:
Operation of the Website
iteo does not guarantee that there will not be technical issues concerning the Website operation.
User may file a complaint if there are any problems with the operation of the Website or its particular functionalities. Complaints should be submitted via email to the following address: email@example.com
The User will be informed by email about the manner of processing the complaint within 14 working days from the date of submitting the complaint.
Personal Data Processing
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are:
- Usage data;
- Name and surname;
- E-mail address provided by User, e.g. in newsletter subscription or in the contact form;
- Mobile number;
- Other personal data provided by User in job application forms.
Users are responsible for any Personal Data of third parties obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.
How do I turn cookies off?
It is possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings you should use the ‘Help’ option in your browser for more details.
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, stated by the purposes outlined in this document or for the time period for which User’s consent or until withdrawal of the consent. The Data Controller reserves the right to process Personal Data for a longer period than indicated in the preceding sentence, on the basis of the Article 6(1)(f) GDPR, in order to pursue the Data Controller’s own legitimate interests consisting in asserting claims against the User and third parties in connection with the use of the Website, or the related services, or to protect against such claims, until such claims expire or are barred.
User have the right to withdraw their consent to the processing of Personal Data at any time. Withdrawal of the consent does not affect the lawfulness of Personal Data processing prior to withdrawal of the consent. User can also always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics and Displaying content from external platforms. The Personal Data used for each purpose is outlined in the specific sections of this document.
Personal Data processing external methods used by the Data Processor:
Google Analytics (Google)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. Data may also be used in automated processing, in particular profiling in purpose of providing the User with personalized content or services, on the basis of the Article 6(1)(f) GDPR, in order to pursue the Data Controller’s own legitimate interests. Personal Data collected: Cookie and Usage data.
Displaying content from external platforms
These services allow you to view content hosted on external platforms directly from the pages of this Website and interact with them. If a service of this kind is installed, it may still collect web traffic data for the pages where the service is installed, even when users do not use it. Data may also be used in automated processing, in particular profiling in purpose of providing the User with personalized content or services, on the basis of the Article 6(1)(f) GDPR, in order to pursue the Data Controller’s own legitimate interests.
Google Fonts (Google)
Google Fonts is a typeface visualisation service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages. Personal Data collected: Cookie and Usage data. Displaying content from external platforms. Personal Data are processed on the basis of the Article 6(1)(f) GDPR, in order to pursue the Data Controller’s own legitimate interests.
Additional information about Data collection and processing
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services. Processing of Personal Data in this purpose is based on Personal Data are processed on the basis of the Article 6(1)(f) GDPR, in order to pursue the Data Controller’s own legitimate interests consisting in asserting claims against the User and third parties in connection with the use of the Website, or the related services, or to protect against such claims, until such claims expire or are barred The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
System Logs and Maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to access Personal Data processed by the Data Controller, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons.
Requests should be sent to the Data Controller at the contact information set out above. This Website does not support “Do Not Track” requests. To determine whether any of the third party services it uses honour the “Do Not Track” requests, please read their privacy policies.
Users have also right to lodge a complaint with a supervisory authority if they believe that the processing of Personal Data concerning them violates provisions of GDPR.
iteo reserves the right to change the functionalities or close the Website at any time.